FREQUENTLY ASKED QUESTIONS

Here you can find the most frequently asked questions regarding our products and services.

Select the desired product via our website and enter the quantity. The options on the website will guide you through the ordering process. Upon completion and confirmation of the order, an offer will be delivered to the e-mail address you entered when entering the order. Upon receipt of the payment and your instructions entered when entering the order, the order will be delivered to the address you entered.

Of course, your order will be delivered warm, ready to eat.
All roast meats and side dishes are delivered hot, except pork. If you want the delivery of warm or hot pork, it is necessary to mention it in advance.

You can pay for the offer by bank transfer, general payment slip at FINA branches or post office. Of course, you can also make a payment via internet banking.
If you selected the “Payment on delivery” payment option, you will make a cash payment upon delivery.

For all payments it is enough to specify model 99, it is not necessary to enter the reference number. For payment purposes, you can enter the offer number.

You will be informed about the exact time of delivery of the ordered products to your address via e-mail or phone. Due to order preparation, the meat preparation process and traffic, your order will be delivered at the agreed time with the possibility of a delay of up to 15 minutes.

The Šubićeva branch is located at the Kvatrić market, next to the Dubravica bakery.
The Kvatrić office is located at Kvaternikovo trg 10 (the old location of the market).

The stated product prices are in accordance with the price of the same products in the butcher shop. Since the base of account is not a piece but a weight, the total price upon delivery of the product can vary up to 20%.

Using the online store

You can renew your password for logging into the online store at any time.

On the login page for your user account of the online store https://www.peceno-meso.com/moj-racun, click on the link “Lost your password?”.

On the next page, enter the email address you used when purchasing in the peceno-meso.hr online store and click on the “Reset password” button.

An email with instructions for changing your password will be sent to your email address.

If you already have a user account in the peceno-meso.com online store, you can access your existing user account via the link

https://www.peceno-meso.com/moj-racun